Terms of Service
By registering and using Ketocat you accept these terms. Please read them carefully.
1. About the service
Ketocat is a digital health and nutrition application for logging food, carbohydrates, weight and activity, with a focus on ketogenic and low-carb eating. It is offered as a Progressive Web App (PWA) at ketocat.com.
2. Registration and account
- You must be at least 18 years old to create an account and subscribe.
- The service is not directed at people under 18.
- You are responsible for keeping your password secret.
- You are responsible for all activity that happens from your account.
- Contact us immediately if you suspect unauthorised access.
3. Trial and subscription
- New users get a 12-day free trial with full access.
- After the trial, an active subscription is required to use the service.
- The subscription costs $6.99 per month. Annual pricing is shown in the app before you confirm the purchase.
- If you subscribe while the trial is still running, your card is not charged until the trial ends.
- The subscription renews automatically until cancelled.
- You can cancel at any time. No refunds for a period already started.
- We reserve the right to change prices with at least 30 days' notice.
4. Medical disclaimer
Ketocat is not medical advice. The information and calculations in the app are for general guidance and information only. The app does not replace advice from a doctor, dietitian or other health professional. Always consult a health professional before making significant dietary changes, particularly if you have a chronic condition, diabetes, kidney disease, or are pregnant.
5. Use of the service
You agree to:
- Not misuse the service or attempt to circumvent security features.
- Not share your account with others.
- Not use the service for unlawful purposes.
- Treat all calculations and suggestions in the app as guidance, not medical fact.
6. Keto Points and the KP shop
- Keto Points (KP) are virtual reward points with no monetary value.
- KP cannot be transferred, sold or exchanged for money.
- We reserve the right to change the KP system, shop prices and available items.
- KP and purchased digital items are forfeited when an account is deleted.
7. Your data and rights
You own the data you put into the app. See our privacy policy for details on data processing, your rights and account deletion.
8. Availability and downtime
We aim for high uptime but cannot guarantee 100% availability. Planned maintenance is announced where possible. We are not liable for losses caused by short periods of downtime.
9. Intellectual property
All content in Ketocat – including design, code, icons and animations – belongs to Ketocat. You receive a limited, non-exclusive right to use the service for personal use. Copying, distribution or commercial exploitation is not permitted without written consent.
10. Limitation of liability
Ketocat is liable for direct losses caused by gross negligence on our part, limited to what you have paid for the subscription in the last 3 months. We are not liable for indirect losses, health-related losses, data loss, or losses resulting from your use of the calculations and suggestions in the app.
11. Changes to these terms
We may update these terms. Significant changes are announced by email at least 14 days in advance. Continued use after the notice period constitutes acceptance of the new terms.
12. Governing law and venue
These terms are governed by Norwegian law. Disputes are resolved before the ordinary Norwegian courts. If you are a consumer resident in the EEA, this does not deprive you of the protection of mandatory consumer law in your country of residence.
13. Contact
Questions about these terms? Email post@sveumdesign.no.